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Who Are You Really Talking To?

Each year, thousands of companies around the world use the DISC tool to determine their employees’ common behavioural style and patterns.

The Top 3 Pain Points I Guarantee You'll Hear

No matter how great you are as a person and business owner, or how incredible your business product or service is — if you’re in business, you’re going to encounter problems of some sort.

3 Reasons Small-Medium Businesses Fail

So many small-medium businesses fail before they can reach their full potential. Sadly, this is occurring more and more often. In most occurrences, these business could actually have a really strong business model; however they often are missing 3 things...

Motivation Matters - Simple Ways to Delight Your Team

When people are engaged and enjoying what they're doing, when smiles and laughter radiate through the room — it’s infectious. Whereas, if people are glum and no one is happy you don't want to be there as a customer.

The 4 Sale Styles You Need To Avoid

As a business owner, manager or even an employee of a business, avoiding these sales styles can ultimately be the reason for business success.

Emotional Intelligence: Leadership of the future

Emotional Intelligence (often referred to as EQ or EI) is the tool of the future. Emotional Intelligence, in my opinion, is a requirement for any leader. It helps people better understand and work with others, and it helps people connect and perceive other’s emotions and inner...

5 Key Areas of a Profit and Loss Statement and how to Interpret

If you have been filing away your Profit and Loss Statements (P&L) before you even read them, you are not alone. So many business owners do the same. But, it is essential to read and understand your P&L if you really want to run your business successfully. 

The 5 Key Ways Explained


The 5 simple things business owners can do that ensure a successful business.

Do What Your Competitors Don't Do

When looking after your customer, it's all about them. It's not about your product or your store, it's about them...

The Power of Exceeding Expectations: How Small Actions Can Lead to Big Wins

Discover the power of exceptional customer service in Milton Collins' book, "Disrupt, Deliver, Delight: A Guide to Writing Your Business Using the Power of Small Surprises." Learn how to set your business apart by focusing on the small details that exceed customer expectations.

The Top 3 Pain Points I Guarantee You'll Hear

No matter how great you are as a person and business owner, or how incredible your business product or service is — if you’re in business, you’re going to encounter problems of some sort.

3 Reasons Small-Medium Businesses Fail

So many small-medium businesses fail before they can reach their full potential. Sadly, this is occurring more and more often. In most occurrences, these business could actually have a really strong business model; however they often are missing 3 things...

Get the Clients You Really Want: Strategies for Effective Lead Generation

When people are engaged and enjoying what they're doing, when smiles and laughter radiate through the room — it’s infectious. Whereas, if people are glum and no one is happy you don't want to be there as a customer.

The 4 Sale Styles You Need To Avoid

As a business owner, manager or even an employee of a business, avoiding these sales styles can ultimately be the reason for business success.

Emotional Intelligence: Leadership of the future

Emotional Intelligence (often referred to as EQ or EI) is the tool of the future. Emotional Intelligence, in my opinion, is a requirement for any leader. It helps people better understand and work with others, and it helps people connect and perceive other’s emotions and inner...

5 Key Areas of a Profit and Loss Statement and how to Interpret

If you have been filing away your Profit and Loss Statements (P&L) before you even read them, you are not alone. So many business owners do the same. But, it is essential to read and understand your P&L if you really want to run your business successfully. 

The 5 Key Ways Explained


The 5 simple things business owners can do that ensure a successful business.

Do What Your Competitors Don't Do

When looking after your customer, it's all about them. It's not about your product or your store, it's about them...